5-Year LG Warranty + WAND Dispatch: Total Peace of Mind (33"-50")
The "zero-effort" recovery plan for busy restaurant operators. Most warranties cover the broken part, but leave you with the bill for the technician and the shipping. WAND Managed Dispatch is different. When your display goes down, one call to our WAND Support team triggers a full-service, white-glove recovery—including round-trip freight and a certified technician to swap the screen—so your staff can stay in the kitchen, not on a ladder.
Coverage at a Glance
- Coverage Term: 60 Months (5 Years)
- Supported Hardware: 33" to 50" LG Commercial Displays
- Claim Management: Fully Managed by WAND
- Labor & Installation: Included (Certified "Up/Down" Tech)
- Freight & Shipping: 100% Covered (Round-Trip)
- Recovery Goal: 24-Hour Restore Target
Engineered for Your Business Reality
Problem: Staff Wasted on IT Tasks
Solution: The "Zero-Effort" Recovery. Unmounting a 50-inch display isn't a one-person job, and your managers shouldn't be doing it. We send a certified LG technician on-site to remove the failed unit and install the replacement for you.
Problem: Surprise Freight Bills
Solution: No Hidden Costs. Shipping a commercial monitor back to the factory can cost hundreds of dollars each way. Under this plan, parts, labor, dispatch, and round-trip logistics are covered under one flat, predictable fee.
Problem: Hours Lost on Phone Trees
Solution: WAND Dedicated Dispatch. Skip the manufacturer holds and automated chats. WAND acts as your savvy digital partner, validating and managing the entire claim directly with LG so your team doesn't have to.
Problem: Unpredictable Uptime
Solution: 5 Years of Certainty. Dark screens cost you high-margin sales. With a 24-Hour Restore Target, your hardware investment is fiercely protected for 60 full months, ensuring brand consistency and operational momentum.
Simplifying Your Selection: Protection Plans
Choosing the right hardware doesn't have to be a guessing game. Every display is remotely managed by our 24/7 WAND Support Center, but how you handle physical hardware protection is up to you. Answer this: "Who goes up on the ladder if something physical goes wrong?"
Self-Managed Setup
Best for businesses with dedicated on-site IT or facilities staff who can handle unmounting, packing, and reinstalling hardware if an issue arises.
Downgrade to 3-Year Factory WarrantyTotal Peace of Mind SELECTED
Zero maintenance headaches. We handle absolutely everything: priority tech dispatch, screen take-down, outbound shipping, and fresh re-installation.
Selected: 5-Year Warranty + WAND DispatchThe White-Glove Claim Process: How It Works
If the unexpected happens, getting your menu boards back online is incredibly simple. WAND handles the friction so you can focus on your guests.
Step 1: Notify WAND
Reach out to our 24/7 Support Center. We will immediately run remote diagnostics. If a physical hardware failure is detected, your work is officially done. We take over from here.
Step 2: We Handle Logistics
WAND validates the claim directly with LG on your behalf. We immediately coordinate the logistics to ship a replacement display straight to your storefront, avoiding any supply chain delays.
Step 3: On-Site Restoration
A certified LG technician arrives at your location. They safely unmount the dead screen, install your new one, pack up the old unit, and handle the return shipping. Your menu is fully restored with zero effort from your staff.
Need immediate assistance, troubleshooting guides, or want to check your current warranty status? Visit the WAND Support Hub.
