At Wand Digital, we are committed to ensuring your satisfaction. Our goal is to ensure that you are 100% satisfied with the Touchscreen equipment you have purchased.

Manufacturer's Warranty

The Wand Digital Touchscreen comes with a 3-year manufacturer's warranty starting from the date of purchase. Wand Digital will facilitate repairs as outlined below:

The Wand Way

For the first 90 days from the purchase date, Wand Digital offers enhanced coverage:

• ✦ Devices that fail due to manufacturer defects during this period will be replaced at no cost to the customer.
• ✦ Replacement equipment will be shipped via ground transportation.
• ✦ Customers must return the failed equipment to Wand Digital for repairs.

Warranty Repairs

The manufacturer will provide the suspected parts required for repair. Wand Digital will handle scheduling a certified technician to install the parts supplied by the manufacturer.

Repair timelines are subject to parts availability. Customers will be updated promptly regarding any delays.

Replacement Option

To reduce downtime, Wand Digital offers an option to ship a replacement device at the cost of shipping only. Customers can elect to receive a replacement device while the original equipment is being repaired.