Best Digital Menu Boards for Quick-Service Restaurants: WAND Digital vs Delphi

Digital menu boards can help fast casual and quick-service restaurants (QSRs) grow revenue, stand out from the competition, and save time and money on IT. Yet, in order to accomplish these goals, your digital menu platform must provide a dynamic and enjoyable experience for customers, align with your budget, be user friendly, and most importantly, be backed with great technical and strategic support. In this article, we’ll take a quick tour of WAND Digital’s digital menu system and compare it with what Delphi Display Systems offers.

WAND: A Comprehensive Solution Tailored for QSR Growth

Focused on QSR Success: WAND specializes in helping QSRs and fast-casual restaurants thrive with a comprehensive digital menu system that includes:

• Software: User-friendly tools for dynamic menu management
• Smart Menu Design: Award-winning designs to maximize customer engagement
• Hardware Procurement: Assistance in sourcing displays tailored to your needs
• POS Integration: Seamless compatibility with existing systems

WAND’s offerings are organized into packages—Express, Pro, and Elite—to cater to businesses at any stage of growth. Whether you prefer a hands-on, DIY approach or guided implementation with full-service content deployment, WAND’s flexible solutions are designed to fit your budget and operational needs. Additionally, an à la carte menu of services allows you to customize your experience further.

24/7/365 Dedicated Support: WAND’s support team is always available to help QSR operators troubleshoot and optimize their digital menu systems. Based in Eden Prairie, Minnesota, WAND ensures operators can access expert assistance whenever they need it—whether during a busy Friday dinner rush or late-night operations.

Delphi: Specializing in Drive-Thru Hardware

Drive-Thru-Centric Focus: Delphi Display Systems primarily offers hardware solutions for drive-thrus, including:

• Digital menu boards
• Order confirmation screens
• Wireless headsets
• Drive-thru timers

While Delphi provides a software platform for managing menu content, its primary focus remains on hardware for drive-thru operations. This specialization may leave gaps in creating a cohesive customer experience across indoor and outdoor spaces, particularly for QSRs seeking a unified digital menu solution.

Limited Support Hours: Delphi’s technical support is available Monday through Friday from 7:00 AM to 3:00 PM, with no availability on weekends or holidays. For QSRs operating outside these hours or encountering issues during peak times, this limited support window could pose a challenge. Additionally, Delphi’s support spans multiple industries, which may dilute their expertise in addressing QSR-specific needs.

Conclusion

For QSRs and fast-casual restaurants seeking a comprehensive, all-in-one digital menu solution, WAND Digital offers unmatched flexibility, seamless integration, and around-the-clock support. WAND’s tailored packages and expertise in QSR growth make it an ideal partner for businesses aiming to maximize ROI on their digital menu investments.

Meanwhile, Delphi Display Systems provides valuable drive-thru hardware solutions but falls short in offering a holistic digital menu platform. With its limited support hours and focus on hardware, Delphi is best suited for operators prioritizing specific drive-thru needs over an integrated customer experience.

Ready to get started with digital menu boards?

Disclaimer: All information was obtained from public sources on or around the date of publishing this article and may have changed since then. References to Delphi are for illustrative and educational purposes only. We are not affiliated with or sponsored by Delphi.

25th Jul 2022 John Phillips