At Wand Digital, your success is our priority. We stand behind our equipment with a comprehensive support structure designed to keep your operations running smoothly.

1-Year Manufacturer's Warranty

All Wand Digital Smart Labels include a 1-year warranty from the date of purchase, covering defects in materials and workmanship under normal use.

The Wand Way (First 90 Days)

Enjoy enhanced protection during your initial rollout period:

• ✦ Zero-Cost Replacement: Defective devices are replaced at no cost to you.
• ✦ Free Shipping: Replacement units are shipped via ground transportation at our expense.
• ✦ Hassle-Free Returns: Wand Digital coordinates the return of failed equipment for analysis.

Standard Warranty Repairs

Beyond the first 90 days, the manufacturer provides the necessary parts for repair. Upon your approval, Wand Digital will schedule a certified technician to perform the installation.

*Repair timelines are subject to parts availability; we will provide prompt updates on any delays.

Rapid Replacement Option

To minimize downtime, you may opt to receive a replacement device immediately while your original hardware is being repaired.